Cancellation Policy

You may request cancellation or an address change before dispatch. After dispatch, use the return process.

Before dispatch

Email support@grovemanseoffice.com as soon as possible with your order number and requested change. If the order has not been dispatched, we will cancel it or update the address where operationally possible. An approved cancellation is refunded to the original payment method.

After dispatch

We cannot directly stop an order after dispatch. Once delivered, contact us and follow the Refund Policy. Our voluntary return period is 30 days from receipt. This does not reduce statutory cancellation or consumer rights.

Changes to products or quantities

If an order has not been dispatched, we will try to help. Where a direct amendment is not possible, we may cancel the order so that a new order can be placed. Price or stock changes may apply to the new order.